Alaska

Alaska Department of Commerce, Community, and Economic Development

For complaints and other concerns about money services provided by Stripe Payments Company, please contact:

Alaska Department of Commerce, Community and Economic Development
Division of Banking and Securities
Money Service Businesses
P.O. Box 110807
Juneau, AK 99811-0807
Telephone: (907) 465-2522 or (888) 925-2521
Fax: (907) 269-1066
E-mail: moneytransmitters@alaska.gov

California

California Department of Business Oversight

If California residents have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight at its toll-free telephone number, 1-866-275-2677, by e-mail at consumer.services@dbo.ca.gov. or by mail at:

Department of Business Oversight
Consumer Services
1515 K Street, Suite 200
Sacramento, CA 95814

Florida

Florida Office of the Controller

For complaints, directly to the Florida Office of Financial Regulation, please send correspondence to:

Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399-0376
Toll-Free Number: 1-800-848-3792

Illinois

Illinois Department of Financial Institutions

For complaints directly to the Illinois Division of Banking, please send correspondence to:

Illinois Division of Banking
320 West Washington Street
Springfield, IL 62786
Toll-Free Number: 800-532-8785

Maryland

Maryland State Bank Commissioner

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Stripe Payments Company (NMLS #1280479) at 500 North Calvert Street, Suite 402, Baltimore, MD 21202 or at 1-888-784-0136.

Minnesota

Per Minnesota Statute 53B.27, Stripe Payments Company (“SPC”) is hereby notifying you of your right to voluntarily disqualify yourself from sending or receiving money transfers. This disqualification (“Disqualification”) is valid for one (1) calendar year from the time the request is received until three hundred sixty five (365) days have passed, unless you request to SPC that the Disqualification be in effect for a time period longer than one (1) calendar year. You must submit a written notice either by electronic mail to notices@stripe.com, or by certified mail to Stripe Payments Company, Attn: Legal Department, 510 Townsend Street, San Francisco, California, 94103, in order for you to request for your Disqualification to be terminated (“Termination Request”). Once the Termination Request is processed by SPC, it is considered effective immediately thereafter.

Per Minnesota Statute 53B.27, SPC is providing you with the following consumer fraud warning: please always remain alert to the possibility of fraud. You can always go to https://www.consumer.ftc.gov/scam-alerts to receive the latest information and practical tips from the United States Federal Trade Commission- a consumer protection agency. To report fraud or suspected fraud as it relates to your transactions with SPC, please dial the following toll free number: (888) 926-2289.

Texas

Texas Department of Banking

After first contacting Stripe Payments Company either online (notices@stripe.com) or by phone at 1-888-926-2289, if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to:

Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
Tel: 1-877-276-5554
http://www.dob.texas.gov/